How do I request a telephone or a voice mailbox for my residence hall room?
Submit a Telecom Service Request Form to request service

11 Things students should know about telephone and voice mail service

  1. Upon your request, a single-line, non-display, corded phone, will be installed.
  2. Residence hall and house phones only allow campus, local, and 911 calls.
  3. To call a long distance number from a residence hall or house campus phone, a calling card is required (students are responsible for purchasing their own long-distance calling card).
  4. Sharing a phone may be required when multiple students residing in the same room request a phone.
  5. Requested telephone and voice mail service is made available at no cost to students.
  6. Caller ID is not available in residence halls or houses.
  7. Campus public phones are located on every floor of residence halls and in each house and allow on-campus, local, and 911 calls only.
  8. Kirk Hall phones are installed in the common room and NOT in the individual bedrooms.
  9. GDD Hall phones are installed in the individual bedrooms and NOT in the common room.
  10. Summit House phones are located in the bedrooms and NOT in the common areas.
  11. Phones have already been installed in the common areas of on-campus houses and requests to install additional phones cannot be honored.


How to request telephone and voice mail service
  1. Complete and submit the Student Telecom Service Request Form 2014-2015.
  2. You will be sent an email notification with further instructions when your request is completed.
  3. To learn how to set up your voice mailbox, see FAQ 642.
  4. For more information, visit the ITS Telephone information page.


College-supplied phone for students upon request
  • Single-line
  • Desk phone
  • Corded
  • No display
  • Caller ID is not available
  • Make free calls campus and the Twin Cities



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